Terms & Conditions

©2018 by Vanessa Gounden.

Donna

£300.00Price

Our Donna dress transforms a classic shift into an evening-ready masterpiece. Created with subtle prints and royal blue tones.This dress is a fabulous fashion staple.

 

Fabric: Scuba 

 

Size
  • SIZE CHART

     

    Size

    UK Size 6 8 10 12 14 16 18 20
    Italian Size 36 38 40 42 44 46 48 50
    US Size 2 4 6 8 10 12 14 16
    RSA Size 30 32 34 36 38 40 42 44

     

     

    Measurement

     

    Bust 80 84 88 92 96 100 104 108
    Bust (Inches) 31 33 35 36 38 39 41 42
    Waist 62 66 70 74 78 82 86 90
    Waist (Inches) 24 26 27 29 30 32 34 35
    Hips 90 94 98 102 106 110 114 118
    Hips (Inches) 35 37 39 40 42 43 45 46

     

  • RETURNS POLICY

     

    DELIVERY AND RETURNS POLICY

    Delivery

    We will use reasonable efforts to dispatch your products ordered within the timescales set out herein.

    Present Shipping & Delivery charges are as follows:

    Within the United Kingdom – GBP10 (delivery 5-7 days)

    Rest of the World – GBP40 (delivery 5-7  days)

    PLEASE NOTE:

    If you live outside the UK, please be aware that local customs or import duties may be charged when your parcel reaches your country destination. Please note that recipients outside the UK will be responsible for any import duties, clearance fees and any other additional charges.

    Cancellation

    You have a right to cancel your order with Us. To do so, you must notify us at sales@vanessagounden.com within 7 working days of receipt of your product. You will return the product to us in an unworn state and in their original condition with the labels and tags, with no marks on the garments. For any returned item with any indication that it was used, We reserve the right not to refund.

    Returns and Exchanges

    Customer satisfaction is our top priority. If you are not happy with your goods or need to exchange an item for a different size you may return your goods up to the end of 7 days after you receive the goods.

    We require that you return the good in an unworn state and in their original condition with the labels and tags, with no marks on the garments. Any item with any indication that it was used will be returned to the purchaser.

    Our address for all returns is 55a Conduit Street, Mayfair, London, W1S 2YY.

    If goods are returned within 7 days of the date of receipt and in accordance with the terms, a refund will be credited to the original purchaser’s credit card including sales taxes excluding shipping charges.

    Refunds of international customs duties and sales taxes are excluded on shipments outside the UK

    For further information you can contact customer services who will be happy to talk you through the procedure, simply call +44 207 439 9922 (in our store hours) or send an email to sales@vanessagounden.com